This is a sample page.
Overview (概述)
- EN: Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.
- 中: 我们的退款与退换货政策有效期为 30 天。如果自您购买之日起已超过 30 天，我们将无法为您提供全额退款或换货。
- EN: To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
- 中: 为符合退货条件，您的商品必须是未使用过、未清洗过，且保持您收到时的原始状态。商品还必须处于原包装中，并保留所有标签。
Non-returnable Items (不可退货商品 – 核心条款)
- EN: Important: Due to hygiene and health standards, intimate apparel (such as lingerie, bodysuits, and undergarments) and jewelry (such as earrings) are non-returnable once the original hygiene seal or packaging has been opened or tampered with, unless the item is defective.
- 中: 重要提示： 出于卫生和健康标准考虑，贴身衣物（如内衣、连体衣、内裤等）及饰品（如耳环） 一旦拆封、损毁原始卫生密封条或包装，均不支持退货，除非商品本身存在质量缺陷。
- EN: Additional non-returnable items include Gift Cards and Sale Items (clearance products).
- 中: 其他不可退货项目包括：礼品卡、特价商品（清仓产品）。
Refunds (退款)
- EN: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- 中: 在收到并检查您的退货后，我们将通知您退款申请的审核结果。如果审核通过，您的退款将被处理，并在 7-10 个工作日内自动退回到您的原支付账户。
Sale Items (特价商品)
- EN: Only regular priced items may be refunded. Sale items are final sale and cannot be refunded.
- 中: 仅正价商品可申请退款，特价商品为最终销售，不支持退款。
Exchanges (换货)
- EN: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@missrry.com.
- 中: 我们仅在商品存在缺陷或损坏时提供换货服务。如果您需要更换同款商品，请通过 info@missrry.com 联系我们。
Shipping Returns (退货运输)
- EN: To return your product, please mail it to: {这里填写你的实际退货地址}.
- 中: 如需退回产品，请将其邮寄至：{这里填写你的实际退货地址}。
- EN: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- 中: 您将负责支付退回商品所需的运费。运费不可退还。
- EN: For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
- 中: 对于价值较高的商品，我们建议您使用可追踪的物流服务或购买运输保险。我们不保证一定能收到您的退回商品。
Need Help? (需要帮助？)
中: 有关退款和退换货的问题，请通过 info@missrry.com 与我们联系。
EN: Contact us at info@missrry.com for questions related to refunds and returns.